Important Information

 

Viewing on day prior to sale 10am-4pm

Condition Reports
We offer a full condition report service prior to sale. Please ensure requests for condition reports and/or additional photographs are submitted two working days prior to the sale; due to the large quantity of requests we receive we cannot guarantee they will be completed after this time.

Buyers Premium
All lots in this sale will attract a Buyer`s Premium of 20% plus VAT at the standard rate.

Online Bidding Charges
Lots purchased online via the-saleroom.com will attract an online bidding charge of 4.95% plus VAT; lots purchase via KeysLive (keysauctions.co.uk) will attract an online bidding charge of 3.95%/ plus VAT

Payment & Collection
Payment may be made online by card, either via the link which will be emailed to successful buyers after the sale, or through the payments page on our website. We also accept direct bank transfers (account details provided on invoice). 

Payment for this sale is due strictly within seven days, any outstanding invoices after that time will be subject to administrative charges and interest in accordance with our current terms. Uncollected lots will also attract additional charges for storage. Any lots remaining uncollected after seven days will attract storage and handling charges.

We reserve the right to take payment from registered credit/debit card for any invoices which remain outstanding after seven days.

Collection and Delivery
Collection in person is available 10am-4pm on Monday following the auction, after that time strictly by prior appointment only – all lots to be cleared STRICTLY WITHIN SEVEN DAYS OF SALE - UNCOLLECTED LOTS MAY ATTRACT HANDLING/STORAGE CHARGES.

Postage and Packing
We have our own, competitively priced, in-house packing and postage service, this may be ordered online after the sale. For full details and up-to-date charges please see our website.

Please note that all lots should be either collected or delivery/postage instructed within seven days of the auction. Any lots which are not collected or instructed for delivery/postage by that time will be removed to storage and storage charges will accrue in accordance with our terms and conditions of sale.

 

Important Notice re Descriptions and Conditions

Clocks, Watches & Mechanical Items
Please note that all clocks, watches and mechanical items are sold on behalf of vendors by Keys strictly on an “as found” basis. No guarantee or warranty is issued or given in anyway, either written or verbal and therefore refunds will not be issued on the basis of any item not being “in working order”, “incomplete”, or “not in original condition”.

Descriptions
Please see our full conditions of sale for details of limitations on catalogue descriptions; whilst these are always given in good faith, it is the buyer’s responsibility to satisfy themselves as to suitability of a particular lot prior to purchase.

For the avoidance of doubt, Keys auctions are exempt from the sale of goods distance selling regulations.