Important Sale Information

Bidding
This auction is a live sale. All bidding will take place either in the room, online (via the-saleroom.com or keysauctions.co.uk), or by telephone or absentee bid.

Viewing
Viewing for this sale is available strictly by prior appointment only, we also offer a full condition report service (see below) and remote viewing by arrangement. 

Condition Reports
We offer a full condition report service prior to sale. Please ensure requests for condition reports and/or additional photographs are submitted two working days prior to the sale; due to the large quantity of requests we receive we cannot guarantee they will be completed after this time.

Buyers Premium
All lots in this sale will attract a Buyer`s Premium of 20% plus VAT at the standard rate.

Online Bidding Charges
Lots purchased online via the-saleroom.com will attract an online bidding charge of 4.95% plus VAT. This is reduced to 3.95% for buyers on the KeysLive service (bid.keysauctions.co.uk).

Payment & Collection
Payment may be made online by card, either via the link which will be emailed to successful buyers after the sale, or through the payments page on our website. We also accept direct bank transfers (account details provided on invoice). Please note that we are not currently accepting payment by cash or cheque.

Payment for this sale is due strictly within seven days, any outstanding invoices after that time will be subject to administrative charges and interest in accordance with our current terms. Uncollected lots may also attract additional charges for storage.

Collection and Delivery
Collection in person is available, by prior appointment only – either by calling or using the “click and collect” service on our website. We offer a “fixed price” local delivery service up to 20 miles radius of our salerooms – please see our website for current charges.

Postage and Packing
We have our own, competitively priced, in-house packing and postage service, this may be ordered online after the sale. For full details and up-to-date charges please see our website.

Please note that all lots should be either collected or delivery/postage instructed within seven days of the auction. Any lots which are not collected or instructed for delivery/postage by that time will be removed to storage and storage charges will accrue in accordance with our terms and conditions of sale.

Important Notice re Descriptions and Conditions

Clocks & Watches
Please note that all clocks, watches and mechanical items are sold on behalf of vendors by Keys strictly on an “as found” basis. No guarantee or warranty is issued or given in anyway, either written or verbal and therefore refunds will not be issued on the basis of any item not being “in working order”, “incomplete”, or “not in original condition”.

Descriptions
Please see our full conditions of sale for details of limitations on catalogue descriptions; whilst these are always given in good faith, it is the buyer’s responsibility to satisfy themselves as to suitability of a particular lot prior to purchase.

For the avoidance of doubt, Keys auctions are exempt from the sale of goods distance selling regulations.